WALTER SCOTT SUMNER

3002 Crystal Cove, Taylor, Texas 76574

(512)971 - 0500

 

SUMMARY

 

·         High-performing information-technology professional with over 10 years of experience.

·         Currently holds a U.S. Government security clearance (secret).

·         Positive, motivated, reliable go-getter cited by senior management for brilliant multitasking capability.

·         A professional and compassionate leader; managed and mentored an 8 person staff in a mobile computer operation center.

·         Skilled in both information technology and business, can liaison between both technical and nontechnical teams.

 

EDUCATION

 

·         Currently Pursuing, Master of Business Administration (MBA) : Information Security, Keller Graduate School of Management,  est. completion October 2012

·         Bachelor of Science, Computer Information Systems: Information Systems Security, DeVry University, June 2010

·         Graduate, Advanced Field Artillery Computer Systems Specialist Course, U.S. Army, 2008

·         Graduate, Field Artillery Computer Systems Specialist Course, U.S. Army, 2002

                           

TECHNOLOGY SUMMARY

 

Certifications:                DOD: IA level 1 and level 2, Advanced Field Artillery Computer Systems Specialist

Systems:               Windows 9X/NT/ME/2000/XP/Vista/7, Windows Server 2003/ 2008, Sun Solaris Server, UNIX, LINUX

Databases:                            Oracle, Access

Languages:              Visual Basic, UML, JAVA, HTML, SQL, C#.net, ASP, Scripting

Software:              MS Project, MS Visio, MS Office, MS Exchange Server, MS SharePoint Server, MS Active Directory, MS SQL Server, NMAP, Nessus, Wireshark, VMware, AFATDS, SAMS-E, IIS, Apache

 

STRENGTHS

 

·         Project Management              ●  Network and Physical Security              ●  Software Management

·         Business Analysis                            ● Operations Management                            ●  Information Assurance

·         Business Continuity                            ●  Risk Analysis                                                        ●  Problem Solving

·         Configuration Management              ●  Wireless Communications                            ●  Team Building/Mentoring

·         Customer Service                            ●  Written/ Oral Communications              ●  Information Security

 

EXPERIENCE

 

Network Engineer / Support Technician

November 2010- Present                                                                       

SAIC / McLane Advanced Technologies, Temple, Texas

·         Member of a fielding team for an advanced logistical information system and acts as a subject matter expert in networking and security configurations on the team; leading to 100% system up time.

·         Teaches and mentors direct customers, system administrators, and managers of system capabilities, overall increased project productivity and enterprise support.

·         Shows well-rounded responsibilities by taking the initiative to learn all aspects of the project and information system developmental stages and passed on knowledge to peers to help mentor their training.

·         Helps the configuration management team, testing department, and various other divisions in information system development and internal projects.

 

 

 

 

 

 

 

 

Senior System Analyst

March 2002 - February 2011                                                                     

U.S. Army, Fort Hood, Texas

·         Provided coaching and mentoring for over 115 staff members on advance information systems, along with coaching teams on installing and troubleshooting all software and hardware.

·         Advised executives and managers on operation procedures and policies to support project’s life cycle.

·         Worked with teams on designing, planning and implementing networks and systems infrastructure with 100% customer satisfaction.

·         Chosen to be the operations manager during company reorganization, which included scheduling and managing personnel during the company’s transition period with 100% approval rating.

·         Shown great attention to detail while preparing periodic time sensitive operational reports and organized 115 personnel records including job reviews and pay documents, while severing in Iraq.

·         Led an 8 person staff during extremely stressful environment for extended periods with professionalism and confident decision-making ability.

·         Trained 115 personnel in the Department of Defense Information Assurance Level 1 with 100% pass rating; enhance production capability.

·         Developed a personnel and project tracking software using JAVA and SQL database; increased productivity by 75%.

·         Analyzed business intelligence and generated daily briefings to be viewed by senior executives, while deployed to Iraq.

·         Developed and implemented policies and procedures for a mobile computer operations center that reduced start up time by 75% with a 100% up time.

·         Oversaw the quality assurance of projects worth $7 million with timely results.

·         Directed the implementation and development of a 30-node network and system worth $3 million.

·         Established and administrated multiple information systems to communicate over a secured wired and wireless network, during deployment in Iraq.

·         Directed the implementation of new hardware and software installation during transition period within the company worth over $2 Million.

·         Provided acute care and maintenance for a mobile computer operation center with 120 internal customers.

·         Was chosen above peers to be the assistant to the director of operation, which led to various awards and achievements.

 

 

In-Bound Technical Support Representative

June 2000 - March 2002                                                        

SITEL, Augusta, Georgia

·         Chosen by superiors to help spearhead new projects for AOL, DIRECTV, and Palm Incorporated and helped mentor other team members to meet the highest of standards.

·         Surpassed daily goals for call management while experiencing high volume of inbound calls and provided excellent customer service.

·         Distinguished by customers and superiors with high praise for exceptional customer support both technical and non-technical.

 

 

 

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